Horrible sales experience! We ended up going to a different town and different dealership to buy. Our test drive included a disruptive salesperson in the back seat so we couldn’t privately discuss anything without him chiming in. We’re in our 50’s with flawless driving records. Do we need an escort?!!, Our sales rep was “roachy” and relies on high-pressure tactics rather than letting the car speak for itself. We even had to wait for the store manager to supposedly “Thank us for coming in” when in reality, he asked, “So what time will you be back tomorrow?” (Um. NEVER!). If I didn’t know better, I would think they were filming a spoof on how not to get one’s business.

Zero stars should be an option. Purchased a car in September with the intention of shipping overseas. I was told the title would take 6-8 weeks. No vehicle can be shipped overseas without a title. The sales and finance team were well aware of these plans and knew we needed the title quickly. I received endless emails asking for referrals for their dealership but not a single update on my paperwork, which was delayed. It took multiple phone calls over a 2.5 month period to finally get the paperwork submitted. Once received by the state of Illinois, the title was issued in just over 2 weeks. A three month delay due to... I have no idea because no one ever gave me a straight answer or taken ownership of their fault in the matter. Save yourself the hassle, take your money and business elsewhere.

I went in to get a car. Jim Calka was great. He helped me get a great deal. Answer all my questions.he was so good. That my mother who is there with me also purchase a car from him.

I had a great experience at Happy Hyundai in Libertyville. I worked with David G and he was very friendly, knowledgeable, and super easy to work with. I ended up leasing a Hyundai Ioniq 5 and it was a great experience, would highly recommend!

My wife and I met with David on 8/27/24 to look for a new vehicle. David was very knowledgeable of the vehicle, it's features and most importantly, was extremely professional. We truly enjoyed the car buying experience offered by David and Happy Hyundai.

Chase was great, he helped my husband and I throughout our purchase and was transparent every step of the way.

Chase was very professional and helpful in purchasing our first car

Chase did an amazing job making sure I left with what I wanted. He was very compassionate and understanding. Has a great personality and vibe! This dealership really has made a change in our lives.

Chase & Tap were Amazing did whatever possible to make my buy possible I wasn’t pressured at all , the hospitality was amazing even offered to buy lunch!! Explained everything and answered alll questions I had. Showed extra concern about my soon to be Granchild to be born and made sure we would be comfortable in our vehicle of choice. THANK YOU HAPPY HYUNDAI FOR MAKING THIS PURCHASE VERY MEMORABLE AND I HIGHLY recommend all to shop here they really showed interest in our behalf YOU GUYS ROCK

David Kubin is an excellent salesperson! Patient, knowledgeable, and easy to work with. Highly recommend buying your next car from him!

I purchased a palisade from Hyundai Libertyville a couple years ago and bought out my lease so decided to purchase some warranties. At the time I was told I could cancel them at any time. Since, we've had some car issues and none seemed to be covered under the warranties we decided to cancel the warranties. I called to cancel and was told I had to come in person to sign paperwork. Fine. I went in person on 6/20/24 to sign papers. I do not live close. Today it's 8/22/24. After going in person and calling 7x, they still have not canceled my warranty. I'm still paying monthly. No one will return my calls. This is so unprofessional. While we really like the Palisade, I will never be back to this dealer.

We got a car from DeVon he is awesome

Had a great experience at this dealership. Found them on a whim of a random internet search and was able to find a car. I was working with Michael R. and he was able to give me a good price and they were actually able to beat my rate that was given to me by my bank.

Devon was amazing go see him

Chase was amazing he was great he did everything we asked for and then some choose chase for the best period